Terms of sale

LVMP is an online adult store based in Montréal, Québec. You can reach us at our customer service email.

Payments are processed by Réseau de paiement Inglis Inc., a company separate from LVMP. The Inglis name may appear on your card statement.

The website and products are for people 18 and older. By ordering, you confirm you are of legal age. We may cancel an order if we have reasonable doubt about the buyer's age.

Prices are in Canadian dollars. Shipping is included everywhere in Canada.

The total is confirmed at the last checkout step, before you place the order.

When you pay by card, the amount is first credited to your wallet at Réseau de paiement Inglis Inc., then used right away to pay for your purchase at LVMP. You have nothing else to do. This wallet is only used to process your purchases.

You can pay in full or, if eligible, in installments. Paying in installments is governed by the Installment agreement.

Each item is reserved while you pay. If an item becomes unavailable after payment, we tell you and refund that item right away.

Delivery times and areas are described on the Shipping page. Displayed times are good faith estimates.

Every package ships in plain packaging, with no logo and no description of what is inside.

For hygiene reasons, some products cannot be taken back once opened. Details are on the Returns and warranty page.

Nothing in these terms limits the warranties provided by the Québec Consumer Protection Act.

Follow the manufacturer's instructions. Use a lubricant that suits the product's material and clean it before and after each use.

These terms are governed by the laws of Québec and the federal laws of Canada that apply there.