LVMP

Privacy policy

Updated: October 23, 2026

We only collect the information needed to process your orders. This policy follows Québec's Act respecting the protection of personal information in the private sector.

Person in charge

The person in charge of protecting personal information at LVMP can be reached at our customer service email.

What we collect

Name, email, phone and delivery address. The history of your orders and installments.

Card data is processed directly by Stripe on behalf of Réseau de paiement Inglis Inc. LVMP never sees or stores your full card number.

For installment payments, the result of the identity check done by Didit. LVMP does not keep any image of your ID.

Why

To process and deliver your orders, charge installments, prevent fraud, answer your questions and meet our legal obligations. The newsletter only if you signed up for it.

Who we share it with

Réseau de paiement Inglis Inc. and Stripe for payments, Didit for identity checks, Canada Post for shipments outside the local area, our drivers for local delivery, and our technical providers (Vercel hosting, Supabase database, Openprovider emails).

Some of these providers may store data outside Québec. We make sure they offer adequate protection.

We never sell your information.

Retention

We keep your information as long as needed for these purposes and for accounting and tax obligations, then destroy it.

Your rights

You can ask to access, correct or delete your information, and withdraw your consent, by writing to our customer service email. You can also file a complaint with the Commission d'accès à l'information du Québec.

Cookies

The site only uses cookies it needs to work: sign-in session, age confirmation and cart. No advertising cookies.