Installment agreement

The merchant is LVMP, Montréal, Québec. Payments are processed by Réseau de paiement Inglis Inc. You are the consumer who holds the LVMP account placing the order.

You need an LVMP account, an identity verified by Didit, no installment plans beyond the allowed limit and no unpaid installment.

The cart must be between $15.00 and $100.00.

Paying in installments has no interest and no fees. The credit rate is 0%. Credit charges are $0.

The total of your installments equals the cash price of the order. You never pay more in installments than in full.

You choose 2 to 3 installments. The amount and date of each are shown before you confirm, and repeated in your confirmation email and in your account.

The first installment is charged when you order. It is at least 33.33% of the total. The next installments are charged every 14 days.

You authorize Réseau de paiement Inglis Inc. to charge each installment, on its due date, to the card used for the order.

A reminder email is sent about 48 hours before each charge. Please make sure your card is valid and has enough funds.

You can pay the balance at any time, with no penalty. Write to us at our customer service email.

If a charge is declined, we email you and try again automatically. After 3 declined attempts, the installment is considered unpaid.

An unpaid installment does not create interest or late fees. However, paying in installments will no longer be offered to you and the balance remains owed. LVMP may contact you to agree on a payment arrangement or hand the file to a collection agency, as permitted by law.

The order is delivered after the first installment. The product is yours as soon as it is delivered.

You may cancel this agreement at no cost and with no penalty within two days after the day you receive your copy by email, by writing to our customer service email. The product must then be returned to us in its original condition and the amounts paid are refunded.

If an order is refunded in full or in part, the upcoming installments are cancelled or reduced accordingly.

This agreement does not limit any right under the Québec Consumer Protection Act. For questions or complaints, you may also contact the Office de la protection du consommateur.